QuickBooks payroll service is preferred by mid-size business owners to pay their employee salaries and submit taxes. Unfortunately, they can sometimes face QuickBooks Error 557 while running payroll tasks. If your QB also displays this error code while executing the payroll tasks, keep reading further to learn why it emerges and the usable techniques to eliminate it from your system.
Let our QB support team rectify the issue by giving them a call at +1.833.802.0002 for troubleshooting.
Reasons that Trigger QuickBooks Payroll Error 557
You run into this error code in QBDT mostly while downloading the payroll updates or executing any payroll task. The potential causes for this payroll error to interrupt the accounting tasks are discussed below-
- You aren’t an active user of the payroll service due to a missed renewal date of the payroll subscription or billing issues during payment.
- QuickBooks isn’t activated after a recent installation of the software updates on your computer.
- QuickBooks fails to connect to the internet during the payroll update due to low internet speed on your computer.
- The File Copy Service used by QB to move the program files during the update has been disabled on your computer.
Read Also:- How to Fix QuickBooks Company File Access Error 6000 832?
Solutions to Implement When You Get QuickBooks Desktop Error 557
You cannot perform any payroll task until you fix the issue, as the error code will emerge, and the ongoing tasks will be terminated instantly. Some reliable methods to eliminate this QB error from your system are mentioned below in detail-
Solution 1- Re-subscribe to the payroll service and try the payroll updates again
A common reason for this payroll error to appear is the expired subscription to the payroll service, which is possible due to missed renewal date or billing issues during the time of payment. As a result, you won’t be able to use the payroll service in the software. This error code will emerge whenever you try downloading the latest payroll update, and the process won’t continue. You must also try updating the payroll service after turning off the antivirus on your system as it can cause network connectivity issues. You need to re-subscribe to the payroll service to ensure the Intuit servers consider you an active payroll service user. Use these steps-
- Open a web browser on your system and sign in to the Customer Account Management Portal (CAMPs) page as an admin.
- Choose your payroll service from the list available in the Manage your QuickBooks window.
- Navigate to the Product & Services column and click the Payroll Subscription option.
- If the status of your payroll service below the blue toolbar is marked Cancelled, click the Resubscribe option.
- Review all the details entered in the Reactivate Subscription window that are correct and tap the Save and Continue option.
- Check that the billing information and the subscription info are correct before you tap Reactivate.
- Hit the Got it! option in the pop-up message that appears after the service is activated.
- Update your QB payroll service again after the payroll service status turns Active.
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Conclusion
This blog explains why QuickBooks Error 557 appears and stops you from downloading the latest tax table updates on your computer. The techniques needed to fix the issue are also given in the blog, and we hope you use them on your computer to update the payroll without problems.
Speak to our QB support team at +1.833.802.0002 if you still have any doubts remaining about the error.